Before I start my Ipsy rant and response let me tell you a little about Ipsy. Ipsy is a subscription bag that is curated by Michelle Phan. It cost only $10 monthly to purchase a glam bag. These glam bags are hand-picked and curated just for you based on a personalized questionnaire. It asks questions like what is your eye colour, hair colour and texture, brands that you would like to try, favorite Ipsy stylist and much more.
I have changed the answer to my quiz several times but I still receive products that I have no use for. Even though you take the quiz the products that you received in your glam bag are a 50/50 chance of matching your personal preference. I love the idea of receiving a glam bag each month with makeup but if they can’t get it right then I might just cancel my subscription.
If Ipsy has similar products but different brand why do they insist on giving you products from the same brand again? I received an eyeshadow from theBalm cosmetics even though the shades are different. I feel as if ipsy could have given me something else; like the TooFaced Primer that would even work well with the previous eyeshadow.
Ipsy Customer Care Response
I had message ipsy prior regarding this matter and I was given a long explanation. Please see below
|Message from Ipsy|
I had received some really great products from Ipsy that I could really use. I hate how Ipsy would get you all excited sharing sneak peeks day-after-day, then to unveil the glam room and it is not what you wanted or a close duplicate of the same brand that they already sent you. For July’s glam bag I have three products from brands that I had already reviewed and tested.
|My July Ipsy Glam Room|
Same brand, similar product
Ipsy had other items of the same similarity that they could have included in my glam bag. For instance, they could have substituted the Luxie Brush for the brush from Revlon, Sedona Lace or Vasanti brush. Instead of another theBalm eyeshadow, it could have been substituted for the Too Faced primer, EM mascara, Benefit Ka-brow and also for Ofra Lip Liner the EM Lip balm, Glam Glow or anything else; seeing that I always receive stuff from those brands in previous glam bags. Ipsy repeating the same brand in glam bags over and over can become pretty boring. Even though the items that I received in a prior glam bag are of a different shade, style etc.
|These are products that I received in prior glam bags|
I swear I felt depressed after seeing my glam room, I was so hoping for something different. And I wouldn’t want to cancel since I get some stuff that I could really use and for the price; it is well worth it. Just hoping that Ipsy steps their game up anytime soon.
If you share the same sentiments as myself feel free to leave a comment below.